Medicaid No Show/ Late Cancellation Policy

If you are utilizing Medicaid, our no shows and late cancellations policy must reflect the agreement we have with Medicaid and be carefully enforced. Our desire is to do the best work with our clients as possible, and no shows and late cancellations interfere with the therapeutic process and how we are able to bill. We allow no more than 2 no shows/late cancellations within a 6 month period before we will be required to refer you to another therapist outside of our organization.

Additionally, should you be more than 10 minutes late to your appointment, this will count as a "no show". We respectfully request that you be 5 minutes early to your appointment to give you time to get checked in before your scheduled time.
Thank you.